Refund policy

Changed your mind? 7 days, full refund

If you change your mind within 7 days of paying, tell us and we'll refund you in full. You don't need to give a reason, and it doesn't matter whether we've already set anything up.

This applies to each payment: your first order, people you add later, and a renewal.

After 7 days

• We don't refund the rest of a year you've paid for.
• Need fewer people? That takes effect from your next renewal, and you keep the people you've paid for until then (our terms, section 5).
• If we can't set it up (for example, your domain can't be connected), you get a full refund, whenever that becomes clear.

How to ask for a refund

Email info@tisscorporation.co.za or phone 0695165954 with your order or payment reference (it's on your receipt and your order page). We'll phone you back on the number we have for you to confirm.

What happens then

• We refund the full amount to how you paid (your card or bank account), through PayFast, within 10 working days.
• We close the mailboxes the refund covers and remove their licences, and Microsoft deletes what's in them. Save anything you want to keep first; we can help.