TISS Email is from TISS, the team behind tisscorporation.africa, where South African businesses register and manage their domains. We know domains and email inside out, so you don't have to. Here's exactly what you get.
What we do on every domain
Email that lands in the inbox, and works on every phone, depends on settings most businesses never hear of. We set every one of them, and check each one works before we finish.
Points your domain's email to your Microsoft mailboxes, so nothing goes missing.
Tells other email systems which servers may send for your domain.
Adds a signature that proves an email came from your domain and wasn't changed on the way.
Tells receiving systems what to do with email that pretends to be from you.
Lets phones and Outlook find your mailbox. When it's wrong, email "doesn't work" on the phone.
We check every record works, then send a test email to each phone before we call it done.
Two plans
Different people in your team can be on different plans. We'll help you choose who needs what.
Includes Microsoft Exchange Online · Set up and looked after by TISS
Every email your team sends carries your business name, from their phone or computer.
What's included
Choose it if
Includes Microsoft 365 Business Standard · Set up and looked after by TISS
Run your whole office on Microsoft: your email, the real Word and Excel with Microsoft's AI assistant built in, and your business's files kept safe in one place your team shares.
What's included
Choose it if
For your whole team
info@, sales@ and accounts@ can land in your own inbox at no cost.
If several people answer info@, we make it a shared mailbox, so everyone sees the same messages. No extra licence.
We stop them signing in, keep their emails for you, and free their licence for whoever replaces them.
Tell us their name. We create their mailbox and set it up on their phone with them.
iPhone or Android, the Outlook app or the one already on the phone: we set it up with each person.
Forgotten passwords, a new phone, a full mailbox: you phone us, and it gets sorted out.
We've seen it before
When a customer phones to say their email isn't working, it's usually one of these, and we know exactly where to look.
"My email works on the laptop but not on my phone"
Usually the phone was set up with the wrong settings, or the domain's autodiscover record is missing. We fix the record and set the phone up again with you.
"My clients say my emails go to their spam"
Usually missing or wrong SPF, DKIM or DMARC records. We set all three and check them.
"I forgot my password"
We check it's really you by phoning you back, then reset it, and you choose a new one when you sign in.
"Someone left and I need their emails"
We block their sign-in and keep their mailbox, so you can still read their client conversations.
"I got a new phone"
We set your email up on it with you, on a call. It takes a few minutes.
Our standards
A mailbox isn't finished until a test email arrives on its owner's phone.
With your domain at tisscorporation.africa, we look after both, so nothing falls between two companies when something needs fixing.
We'll tell you honestly who needs Office and who only needs email. You don't pay for what you won't use.
We explain what we're doing in everyday words, and never make you feel silly for asking.
One yearly price per person, with everything on this page included. Not sure which plan each person needs? Ask us.